Contact Us

For customer enquiries:

For any product related questions, please leave your message by clicking on the blue Support icon in the bottom corner and filling out the form. If you are contacting Customer Service regarding a faulty product, please send an image showing the defect. Our Customer Service Team will be in touch to assist you.

Before getting in touch, you may also want to check our FAQs Page, where many common questions are already answered.

Alternatively, you can email us at customerservice@horwood.co.uk. Please make sure to provide your address and any images of the faulty product so we can give you the best service.

Otherwise, you can mail our offices at this address:
Horwood Homewares Ltd
Avonmouth Way
Bristol
BS11 9HX
U.K.

If you are contacting Customer Service regarding a faulty product, please send an image showing the defect.