Gift Card Terms and Conditions

1. General Terms

  • Gift cards are issued by Horwood Homewares Ltd and can be used for purchases on our online store only.
  • By purchasing or using a gift card, you agree to these terms and conditions.

2. Purchasing and Redemption

  • Gift cards can be purchased online at stellar.co.uk.
  • Gift cards are available in various denominations as specified on our website.
  • To redeem a gift card, enter the unique code at checkout. The gift card balance will be applied to your total order amount.
  • Gift cards are only available in British Pounds (GBP).
  • Gift cards are completely digital. If you forget your gift card code, please contact our customer service for assistance.

3. Expiry and Validity

  • Gift cards are valid for 12 months from the date of purchase.
  • Any remaining balance on the gift card after the expiry date will be forfeited.

4. Balance and Usage

  • The balance on a gift card can be checked online at stellar.co.uk or by contacting our customer service.
  • Gift cards can be used multiple times until the balance is depleted or the card expires.
  • Gift cards cannot be reloaded or topped up.

5. Refunds and Exchanges

  • Gift cards are non-refundable and cannot be exchanged for cash.
  • If an item purchased with a gift card is returned, the refund will be issued in the form of a store credit.

6. Fraud and Abuse

  • Horwood Homewares Ltd reserves the right to cancel a gift card if we suspect any fraudulent activity or misuse.

7. Changes to Terms and Conditions

  • Horwood Homewares Ltd reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website.

8. Contact Information